How to Change plans Via Portal

Changing your internet plan is quite simple and can be done yourself through your customer portal. 

https://portal.rocketbroadband.com.au

Sign in via your allocated account details

See the screenshots below for instructions on changing your current internet plan.

*NOTE* Plan changes take effect from the start of the next billing cycle !

• PORTAL
• SERVICES MENU (Shows current Service)
• SELECT ACTIONS ICON (Right)
• SELECT NEW PLAN
• THIS WILL SHOW BOTH CURRENT AND NEW SERVICE