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Welcome aboard Rocket Broadband

IMPORTANT PLEASE READ

If you are a Residential customer to ensure your service is not interrupted once connected you are required to set a payment method in the customer portal within 14 days of service activation. Failure to do so will result in your account being overdue and suspended.

How to add payment method

Once you receive your account information email you can log in right away to portal.rocketbroadband.com.au

There you can add a credit card or paypal account as a payment method and view your invoices.

Once you have added a payment method your first and all other invoices after will be paid automatically using your selected payment method.

Should you wish to cancel your service at any time you may do so by removing this payment method and your account will automatically suspend after the grace period expires.

Need help getting online?

Head on over to the support section up top for guides on how to enter your username/password and setup your wifi modem.

https://rocketbroadband.com.au/support